Refund & Cancellation Policy

Last updated: [DATE — update this whenever the policy changes]

1. Free trial

Every new account gets a 7-day free trial of Premium with no payment required. You can use the trial fully before deciding whether to pay — so there's nothing to refund during the trial period itself.

2. Cancellation

There's no subscription to "cancel" in the traditional sense — ProfileBoost does not auto-charge you. Each Premium payment (monthly or annual) is a one-time payment via a secure Razorpay link. To stop being billed, simply don't make another payment when your current period ends; your account will automatically revert to the Free plan.

3. Refunds

Because Premium access is granted immediately upon payment, we generally do not offer refunds once a payment has been completed. However, we'll consider a full refund if:

• You request it within [e.g. 48 hours] of payment, and
• You haven't made significant use of Premium-only features (for example, generating a large number of premium templates or adding more than one extra business profile).

To request a refund, email hi@bamasservices.com with your account email and payment details. We aim to respond within [e.g. 3 business days].

4. Failed or duplicate payments

If a payment was deducted from your account but Premium wasn't activated (for example, due to a technical error), contact us immediately with your Razorpay payment ID and we'll investigate and refund it if the charge didn't result in service being provided.

5. How refunds are processed

Approved refunds are issued to the original payment method via Razorpay, and typically take [e.g. 5-7 business days] to reflect, depending on your bank.

6. Contact us

Questions about a payment or refund? Email hi@bamasservices.com or use our contact form.